| Retail
Ordering & Company Policies
PAYMENT - By VISA, MASTERCARD, BUSINESS CHECK (allow
2 weeks to clear) or COD (UPS charges additional charge of
$6 on EACH box shipped). Refused COD's, for any reason will
incur shipping charges and 25% restocking fee.
SHIPPING - Shipping and handling charges are usually
between 10% and 15% depending on weight and destination. Items
shipped U.P.S. or FedEx Ground. Please inspect your order
immediately. Damage claims must be made directly to U.P.S.
and to us within 5 DAYS of order receipt. After five days
we cannot accept claims of shipping damage and will not replace
or refund after that point. All packing materials, damaged
items etc. will have to be inspected by U.P.S. before claim
is accepted. You may be required to return damaged item(s)
before credit is issued. If you believe there is an error
with your shipment, please notify us immediately. Drop shipment
is available for some larger items. Please inquire for details.
RETURNS
- Unauthorized returns will not be accepted. All authorized
returns will incur a 20% restocking fee. In the unlikely event
your check does not clear for any reason, a $35 charge (above
your bank's charges) will be incurred and is due paid by credit
card immediately as well as your unpaid balance. Order cancellations
must be made 14 days prior to the date of original expected
shipment. No exceptions.
WE THANK YOU FOR YOUR BUSINESS!
Retailers please call for wholesale catalog and pricing. |
